Bilingual Support (English & Spanish)

    Offer Spanish by default to increase bookings in diverse markets

    Problem

    Callers abandon when they can't comfortably communicate needs.

    Outcome

    Offer Spanish by default (and expand on request) to increase bookings and satisfaction in diverse markets.

    22% Non-English

    Nearly **22% of U.S. residents** speak a language other than English at home; Spanish is the most common.1

    Market Opportunity

    ACS 2019–2023 confirms substantial Spanish-at-home populations across many states/metros—underscoring access value for SMBs.2

    How It Works

    1

    Auto-detect or prompt for language preference.

    2

    Run mirrored scripts and knowledge for EN/ES.

    3

    Store notes/transcripts with language tags.

    Demo (0:30) 🎧

    "¿Prefiere continuar en español? Puedo agendar su cita para mañana a las 2:00."

    What's Included

    EN/ES scripts & intents

    Language preference memory

    Mixed-language SMS/email follow-ups (where appropriate)

    Related Features & Industries

    Pair with:

    See industries:

    References

    1. U.S. Census Bureau language data
    2. ACS 2019-2023 Spanish-at-home population analysis

    Ready to Get Started?

    See how bilingual support (english & spanish) can transform your business

    Try Now

    Call Mainline AI

    510-281-3893